FAQs

  • Q:Where is your company located? How can I visit there?
          A: Our factory is located in Shijiazhuang, Hebei Provice.  Welcome to visit us.
  • Q: Can I get a sample and how long will it take?
        A: Yes, we could offer the sample for free charge, you need bear the freight cost. Within 3 days will be sent out.
  • Q: Whether my own customized products can be made?
      A:  Sure, we are glad to receive your customized order. Such as print your logo on the products or package will be well accepted.we have our own design team
  • Q: What’s your MOQ?
      A: We will accept your order above USD 3000, and samples can be sent to you for testing.
  • Q: Can you delivery the goods to us by sea, by air, or by air express?
      A: Of course, we can. But will not suggest shipping by sea, if the volume less than 1CBM
  • Q: Can you supply product inspection certificate?
      A: We can supply the certification for you, if needed.
  • Q: How long is your delivery time?
           A: Generally it will take 2-3 weeks after workable payment
  • Q: What’s your payment term?
       A: 30% or 50% TT in advance ,70% or 50% the balance againist the copy of B/L
  • Q: How to solve the quality problem after received the goods.
        A: Send the product photos/video to us by email, or send a sample of it to us by express.
       Once the problem has been confirmed, we will give you a satisfied solution